Roof Repair Smedway built its Roof Leak Repair division around one idea: homeowners in New Berlin deserve a straight answer, a fair price, and a truck in the driveway fast.
Every technician on a Roof Repair Smedway crew earned their spot through years on real roofs in New Berlin, NY, not a two-week onboarding video — that's the difference customers notice the moment we pull up.
We carry full liability coverage and workers' compensation, and every lead installer holds current state licensing, so a claim adjuster, a home inspector, or your own insurance carrier can verify our credentials without a single awkward phone call.
A patched flashing that leaks again in eighteen months costs a homeowner more than the first repair ever saved. That's why our Roof Leak Repair crews follow manufacturer specs on every nail pattern and every underlayment overlap, not just the visible parts.
Bonded, insured, and ready to show proof on the spot.
A tarp-down call at 2 a.m. gets the same urgency as one at 2 p.m.
You'll see the number before any work starts, not buried in a final invoice.
Faster arrival times because the truck was already nearby.
By the time water is visibly dripping into a room, the damage underneath the surface has usually been developing for a while.
Asphalt shingles shed protective granules as they age, and a gutter full of grit usually means the surface layer is wearing thin.
Shingle edges that curl upward have usually lost flexibility, which makes them far more likely to crack or blow off in the next storm.
Small gaps that let light in will let water in during the next heavy rain.
Ceiling stains tend to grow slowly, which is exactly why they're often ignored until the damage spreads.
Poor roof ventilation or compromised insulation from a slow leak can quietly push cooling costs up month over month.
A visible bare patch after a windstorm means the roof's weather barrier has a direct gap that needs covering immediately.
We break our work into distinct service lanes because a wind-lifted ridge cap and a full tear-off need completely different crews, materials, and timelines.
When high wind or hail peels back a section of roofing, our on-call crew tarps the exposed area to stop active water intrusion before it reaches the decking, then schedules the permanent repair.
Every residential estimate walks the homeowner through material options, from standard architectural shingles to impact-rated upgrades.
Flat and low-slope commercial roofs get scheduled inspections in addition to repair calls, catching ponding-water issues before they become structural.
A full tear-off strips the roof down to the decking, replaces damaged boards, and installs a new underlayment and shingle system built to current code.
Scheduled maintenance visits catch loose flashing and clogged valleys before the next storm turns them into an emergency call.
Specialized repairs cover ice-dam prevention, dormer flashing, and low-slope transitions that standard shingle crews sometimes overlook.
Call +1-844-212-9199 and describe the issue — active leak, storm damage, or a routine inspection — and dispatch will get you on the schedule.
The inspection covers decking condition, flashing points, and ventilation, not just the obvious problem area.
Financing and insurance-claim assistance are discussed at this stage if applicable.
Warranty documentation is provided on completion for both materials and labor.
Because our teams are already local, we're rarely the company still driving in from three counties away.
Every job gets a written estimate before a single nail is pulled, so there's no surprise number waiting at the end.
Crews carry moisture meters, infrared scanners for larger jobs, and proper fall-protection gear on every site.
We'd rather send a crew back for a five-minute fix than leave a customer unsure whether the job was done correctly.
Our estimates are itemized in a format most carriers recognize, which speeds up claim approval.
Our technicians explain the reasoning behind every recommendation so you're deciding with full information, not a sales script.
A verbal promise doesn't hold up when you need it — that's why our guarantee is documented, dated, and handed to you at project close.
If a crew leader finds something during teardown that changes the scope, you'll hear about it before it changes your bill, not after.
Our New Berlin coverage area extends across New Berlin, NY, and if your address falls just outside the standard zone, dispatch can usually still arrange a visit.
Because our crews already know the layout of New Berlin and the surrounding parts of New Berlin, NY, we rarely waste a homeowner's morning on a wrong-turn delay.
"Full tear-off and reroof on our place took three days start to finish. Cleanup was better than I expected — not a single nail left in the yard."
— New Berlin Homeowner
"Got three quotes before calling Roof Repair Smedway. Theirs was the only one that actually explained why the price was what it was."
— New Berlin Homeowner
"Annual inspection caught a soft spot near the chimney before it turned into a real leak. Glad we scheduled it."
— New Berlin Homeowner
"Ridge vent replacement dropped our attic temperature noticeably. Didn't expect that big a difference."
— New Berlin Homeowner
"Warranty paperwork was handed to us the same day the job finished, no chasing them down for it later."
— New Berlin Homeowner
Same-day emergency response and honest, upfront pricing across New Berlin, NY.
☎ Get Your Free Estimate: +1-844-212-9199